We'd love to hear from you.
Email: store@EIGTHHOUSE.COM
Phone: 706-986-6326
Address: Eighth House, 8735 Dunwoody Pl, Atlanta GA 30350, United States
Processing & Shipping
Order two bags or more and shipping is free. Delivery typically takes about a week once your order ships, and you'll get tracking by email.
Delays
Occasionally weather, carrier delays, or high order volume can push delivery later than expected. If your order is taking longer than you'd like, contact us at store@EIGTHHOUSE.COM with your order number and we'll look into it.
Returns & Refunds
Because Eighth House sells coffee, a perishable food product, we do not accept returns once an order has shipped. This applies to all orders regardless of reason, including if you simply change your mind or the taste isn't for you.
Damaged, defective, or incorrect orders
If your order arrives damaged, is missing items, or you received the wrong product, contact us at store@EIGTHHOUSE.COM within 7 days of delivery with your order number and a photo of the issue. We will send a replacement or issue a refund at no cost to you.
Cancellations
Because orders are processed quickly, we're only able to cancel or change an order within a short window after it's placed. Contact us as soon as possible if you need to cancel.
Questions
If you have any questions about this policy, contact us at store@EIGTHHOUSE.COM.